PenSoft will in no way sell, rent, loan, trade or lease any personal or financial information collected at our site. PenSoft Online will not sell, rent, loan, trade or lease your email address to any third party.
As with any website operator, PenSoft Online analyzes our website logs to constantly improve the value of our website. Our website logs are not personally identifiable, and we make no attempt to link them with the individuals who actually browse the site.
Through its website, PenSoft offers opportunities to apply for various products and services including uploading the direct deposit file. To protect the confidentiality of the information submitted, PenSoft Online uses secure socket layer (SSL) technology. SSL technology establishes a secure Internet session and encodes the data submitted to the PenSoft Online web site ensuring that the information is accessible only to an authorized PenSoft Online representative. PenSoft Online uses DigiCert as our secure certificate authority.
PenSoft Online's web site uses secure password authentication in order for the client to login and download or upload data.
Based on their job function, PenSoft's employees have limited access to client information. This enables them to assist you in completing transactions, offering additional services, and resolving any problems that might arise. All information gathered on the PenSoft Online site is stored and maintained in secure facilities limiting access to authorized personnel only. These personnel can only access the information through a series of access-control procedures. All PenSoft Online employees are briefed about the company's privacy and security policies on a regular basis. All employees are instructed to use strict standards of care. Employees who do not conform to these ethical and confidentiality rules are subject to disciplinary actions including dismissal.
PenSoft Online's web site server is located in-house and firewalled against unauthorized use. The web server is monitored 24 hours per day, 365 days per year. In the event of a catastrophe, PenSoft Online has separate back-up systems securely mirrored to our main system. Several off-site information backups are performed each day ensuring vital data is never compromised. PenSoft Online has established secure password procedures prohibiting access to vital data.
These principles outline our commitment to safeguarding your privacy and security. If you have any concerns or questions about privacy and confidentiality, please click here to send an e-mail or contact PenSoft.