Updating Your Company Bank Account with NatPay and in PenSoft

If your bank account or your client's bank account number changes after the initial setup for NatPay direct deposit, you must update the account number with NatPay and in the PenSoft Payroll program prior to submitting the next direct deposit file.

How to Update the Bank Account Number with NatPay

• Go to https://my.directdeposit.com/Login.aspx
• Enter your NPC account number or login ID.
• Enter your password.
• Click Log In
• Click 'More' drop down arrow.
• Select Forms
• Click Download Form under the Add/Change Bank Account section.
• Complete the form.
• Either fax the completed form to NatPay at 813-221-8651 or email at csr@natpay.com with a voided check
• Click Log Out on the NatPay Direct Deposit page.

How to Update the Bank Account Number in PenSoft

• Click Company
• Select the company to update from the list.
• Click Setup
• Click Checking Accounts
• Select the checking account from the list that needs to be updated.
• Click View/Modify
• Click in the Account Number field.
• Enter the new account number.
• Click OK

Note: If you are using MICR check style, include an upper-case 'A' in the correct position within the Account Number field